Friday, November 20, 2009

An experience in my warehouse

I had a particular order to be serviced by the warehouse , So I wrote them a mail

Mail : Please send the attached order ( Excel file containing the order ) to 186, Ground Floor, Tagore Park, Delhi -110009.

I got an instant reply from them ... We cannot send the order because the given address is not clear . Its very amazing that the "clear" word is so subjective. What may be clear to one may not be clear to the other and vice versa. But we have got used of these age old excuses of shirking the work and hence i was prompt in my reply to send the following mail

My mail ...........

This order has to be dispatched to 186, Ground Floor, Tagore Park, Delhi -110009.

Cotact number : 99XXXXXXXX


Jasola Vihar
Delhi

1. Head south-west 1.7 km
2. Turn left at Rd No 13A 0.9 km
3. Turn right at Amrapali Marg 2.4 km
4. Turn left at Dadri Rd 5.6 km
5. Continue onto Noida Link Rd 4.0 km
6. Turn left at Vikas Marg 2.3 km
7. Continue onto Indraprashta Marg 0.3 km
8. Turn right towards 0.4 km
Mahatma Gandhi Marg
9. Continue straight onto 6.0 km
Mahatma Gandhi Marg
10. Continue onto 3.7 km
Dr KB Hedgewar Marg
11. Turn left at Parade Marg 1.7 km
12. Turn left towards 0.5 km
Ramlal Kapoor Marg
13. Turn right at 0.5 km
Ramlal Kapoor Marg
14. Turn left at Bhai 0.3 km
Parmanand Marg
15. Take the 1st right 0.2 km
16. Slight right 0.3 km
17. Turn right 0.2 km


Total Distance 31.1 Km
Average speed 30KM /Hr
Time 62.2 minutes



If this information is not enough we can also get more details like ..

The no of potholes you may find in your way or the number of stairs you will need to climb to reach the Ground floor of the adddress

if after this one finds it difficult to service the order we can also find out the muber of red lights you may find while reaching the destination address or if there is a probability that the vehicle carrying the order may be involved in an accident.


Even if after this one finds it difficult to service the order we may also look at
the impact on profitability of the company through servicing of this order or any negative imapct on the stake holders due to servicing this order.

I think post this the order could be serviced for sure.....

Rgds
Aniket Narula